Your water

Discover more about the quality of your water, how to save it, what to do if you discover a leak and which pipes are your responsibility.

How can we help today?

Have no water?

Discover why your water supply could be interrupted and how to find and fix the issue.

No water

Think you have a leak?

Learn how to find and report a leaking pipe to ensure you aren’t wasting water and money.

Checking for leaks

Thinking of switching?

Save £100 per year on average when you switch to a meter and be in control of your water bill.

Switch to a meter

Water quality

Check the water quality and hardness in your area, and learn about taste, odour and discolouration.

Check your water quality
Customer inspecting looking at a kitchen tap

A safe and reliable water supply

We’re committed to providing you with the best quality drinking water and protecting our environment. Find out how we take care of your water.

Water treatment operator looking at a water sample

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Save water

Follow our advice to save water, and find out how using less can reduce your bill and benefit the environment.

Water pipe responsibility

If you experience an issue with a water supply pipe, such as a leak, it’s important you know who is responsible for fixing it.

How to prepare your home for winter

Get your home ready for cold weather to prevent frozen and burst pipes